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Request for Information (RFI)

Manage the Request for Information (RFI) process end-to-end

Streamline the construction Request for Information (RFI) raising and approval process for reduced project risk with complete visibility of information, actions and outcomes throughout the project lifecycle.

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New Building with Scaffolding

Manage every aspect of the RFI process with an easy-to-use platform

In order to keep projects moving and improve efficiency, obtain clarification on project details or ask for additional information, as well as coordinate and organise submissions throughout the construction lifecycle. A template or customised and automated workflow will reduce unnecessary administration so you can achieve a painless RFI process every time, while automatic notifications keep RFIs on track.

Drive project decision-making and take control

With better RFI management, you can drive project decision-making and ensure on time delivery of your project.

Standardise and incorporate notifications into your workflows, to get answers and automatically issue overdue reminders to keep RFIs on track and projects moving.

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Reduce overheads and end the paper-trail

Reduce administrative overheads and paper usage by automating systems and replacing manual forms with digital processes.

Raise RFIs on desktop and mobile apps as they arise in the field to keep project momentum. With a written record of project details and decisions, maintain transparency and accountability throughout the project.

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Still Have Questions?

What is an RFI?
A RFI (request for information) is a formal business process for gathering information from potential suppliers or stakeholder that are used in construction. The RFI is normally written by a contractor or designer as an example and used to clarify plans and information gaps. While the process is straightforward, they can often be the cause of delays in construction if the recipients do not respond in a timely manner or if the information provided is inaccurate. RFI’s are used at various points in the construction process to gain a fuller understanding of the project’s details, to fine-tune a quote or raise a concern.
Why are construction RFIs important?
RFIs are essential in the construction process because they influence safety, quality, budget, risk, and liability. The way RFIs are handled can influence if a project comes in on time and to budget and will be instrumental in making sure that a building is constructed correctly, to standards and of good quality. Therefore, writing and responses to RFI’s are critical to ensure a building meets requirements.
Why should the RFI process be digitised?
Prompt and complete answers to RFIs helps construction projects stay on time and within budget, so if the process is digitised it can mean that a thorough and standard process is in place, and an audit trail on information can be kept in one place. It also means you can connect with stakeholders, manage the process in the cloud from a browser or on mobile in field, and provide automated workflows with drop downs for answers and send out reminders. This makes the process much easier to manage and mean you get timely responses ensure that the project keeps moving and is built according to specifications.