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NHQB Compliance

Deliver quality housing and comply with the New Homes Quality Code (NHQC)

Complete, store and track New Homes Quality Board (NHQB) Site Documents and Pre-Completion Inspections with Zutec’s accredited platform.
New build homes and development in Bedford UK
Berkeley Group Holdings Logo
Denbury Homes Logo
Berkeley Group Holdings Logo
Denbury Homes Logo
Berkeley Group Holdings Logo
Denbury Homes Logo
Berkeley Group Holdings Logo
Denbury Homes Logo

Leading housebuilders trust Zutec’s Quality Management Solutions officially accredited by the New Homes Quality Board (NHQB).

To become a registered housebuilder or developer with the NHQB, you are expected to agree to follow the New Homes Quality Code (The Code). Being prepared for NHQB Pre-Completion inspections enables you to build right first time and that any snags can be identified at the time of construction and addressed well before a buyer inspection whilst sub-contractors are still onsite.

Proactively address compliance for legal assurance

To better understand the quality of their home, new build house buyers have the option to engage a suitably qualified inspector for a NHQB Pre-Completion inspection.

Access detailed records and audit trails of work done for effective property management that ensures quality and compliance ahead of buyer inspections.

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Build better customer satisfaction

There is a perception that new homes are of low quality, which can discourage potential buyers from considering them.

Build buyer trust and increase project value while reducing post-construction issues by implementing a snagging and defect management process aligned with NHQC compliance.

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Build success for the long run

Prioritise the long-term durability and reliability of homes with standardised processes to avoid penalties and delays while enhancing brand image.

By bringing uniformity to inspections, you can ensure consistency across projects and plots, eliminating discrepancies and human error in inspection procedures.

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FAQs

Still Have Questions?

Why do I need to buy software to comply with the New Homes Quality Code (NHQC)?

Traditional paper-based inspection processes can be cumbersome and prone to errors, making adherence to the NHQC more difficult. Inspections conducted on the Zutec Field app offer greater accuracy and detail compared to traditional paper-based methods. Inspectors can attach photos, videos, and annotations to each snag or defect, providing clear documentation for resolution.

Why do I need to comply with the New Homes Quality Code (NHQC)?

All organisations registered with the New Homes Quality Board and covered by the New Homes Ombudsman Service must meet the New Homes Quality Code (NHQC). If the necessary standards are not met or the New Homes Ombudsman guidelines are not followed, there may be repercussions, including being taken off the list of approved developers.

How do I become compliant with the New Homes Quality Code (NHQC)?

The NHQB Pre-Completion inspection includes exterior requirements that ensure details such as roofs, walls, windows, drains, paths or driveways are undamaged, built correctly are consistent in finish and are operating properly. Interior requirements are inspected room by room and check for example, that all appliances, services and sanitary wear are operating correctly, are securely fixed and undamaged, as well as ensuring all joinery, walls, ceilings, and floors are finished to a consistent high standard, are free from damage or defects, evenly installed and securely fixed.

Can we digitise the NHQB Pre-Completion Inspection checklist and other paper-based forms?

Yes, as part of your Zutec onboarding we can help you digitise your existing paper-based forms, including specified checks as listed in the NHQC.

How does your NHQB Compliance solution work?

With Zutec Field, housebuilders and developers can conduct inspections digitally on a mobile device and collaborate in one place, saving time and resources. All NHQB and quality-related documentation is stored securely in the cloud, accessible to authorised users anytime, anywhere. This centralised repository simplifies data management and facilitates collaboration among project teams, contractors, and inspectors.